Auto dealers that aren’t CFPB compliant could face legal action and millions of dollars in penalties. The Consumer Federal Protection Bureau (CFPB) is a U.S. government agency that ensures the fair treatment of consumers by lenders and financial institutions. Because…
F&I Manager training has always been encouraged, but how much time and money do dealers need to invest to make their efforts worthwhile? It’s not that much of a stretch to suggest that the business office is the pulse of…
Are you confident in the fact that your dealership has done everything possible to pass an unexpected dealership audit? You’re going about your day and then out of nowhere your bank’s floorplan representative pays you a visit. Or maybe it’s…
Internet car sales have become so prevalent that it’s vital for dealerships to perfect the art to stay ahead of their competition. For the longest time, increasing foot traffic was a salesperson’s main priority, but now with the bulk of…
While it can be easy to get frustrated when performance is low, sometimes all it takes to get a car sales increase form struggling salespeople is a reminder of the fundamentals. Remember to use your CRM to continually monitor your…
Creating the perfect dealership customer experience is simple when you have the right technology on your side. Car dealers rely on customer reviews to help boost business and to get the best, customer satisfaction is as necessary as understanding the…
Every salesperson wants to sell more cars and remain at the top of the sales board, but some months just aren’t that easy. If you’re looking to enhance your approach and improve car sales, then you’ll find value in our…
You may be a car sales veteran but are you confident you know how to be a good car salesman? The best salespeople know that maintaining rapport goes far beyond delivering a vehicle. It’s important to find ways to engage…
In today’s wireless world, it’s essential to be smart about your dealership digital marketing strategy. Auto marketing used to be reasonably straightforward. You’d place a weekly ad in the newspaper, schedule a bulk mailer campaign to go out every few…
You may feel confident in your knowledge of Do Not Call regulations, but are you sure your car dealership texting is TCPA compliant? Texting is an excellent way for auto dealers to communicate with clients, but along with its popularity…
Bad reviews pop up from time to time, but are you prepared to defend your dealership reputation when it’s under attack? Word of mouth has always been a factor in a car dealer’s success, but the internet has increased the…
One of the best ways to protect your dealership is by establishing strong F&I training practices. F&I training may not be every manager’s favorite topic, but with dealership compliance, the business office can’t be too careful. By training and staying…
