Ignoring existing clients is one of the worst things a car dealer can do. Not only does it put dealers at risk for negative customer service reviews, but it can…
Car dealers aren’t legally required to provide a car return policy, but that doesn’t mean it’s not a good idea to create one. A well-written car return policy can help…
The only way to secure a lasting career in the car business is to master the art of overcoming rejection in sales. The word “no” is part of every car…
In car sales, appointment making consumes a significant portion of the week’s responsibilities, but not every effort leads to a steady commission. It’s not always easy to succeed in the…
You invest too much money into your vehicle inventory to make dealership security an afterthought. According to the FBI’s Uniform Crime Reporting Program, almost 800,000 vehicles were stolen in 2016…
Car dealer ratings are a crucial component to the success of any dealership, but what happens if there are more negative reviews than good? If your team is feeling defeated,…
Don’t let an expired auto dealer license get in the way of dealership success. Existing dealership owners already know the process to get an initial auto dealer license can be…
If you’re looking to increase dealership efficiency and profitability, then it’s time to take a closer look at the benefits of e-contracting. E-contracting has gained in popularity with dealerships and…
Don’t let missing vehicle disclosure forms stand in the way of a perfect dealership audit. Vehicle disclosure forms are used so frequently that dealers sometimes forget how important they are…
The easiest way to eliminate dealership stress is to arm yourself with BDC best practices that won’t break the bank. The business development office has evolved over the years, especially…