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2017 is upon us! Here are some New Year’s resolutions for auto dealers that are sure to make this next year a great one. The turn of the new year is a time when people like to reinvent themselves. They make promises to exercise, eat healthier, achieve work goals, and forge relationships, among other things. […]
You may be a big fan of spot delivery in your dealership, but if you’re not doing it right, you may be hearing from the FTC. Ask any dealership employee what their busiest times are, and you’ll likely always get the same answer: nights and weekends. This is when the average buyer is home from […]
Why implement an auto repair financing program? Bigger close rates, more revenue, and better customer service. A customer walks into your shop with a problem: his brakes make a loud, grinding sound when coming to a stop. Your service team takes a look, and the problem keeps getting bigger: rusted calipers, old brake pads, and […]