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10 Dealership Customer Retention Strategies Clients Respond to Best

Ignoring existing clients is one of the worst things a car dealer can do. Not only does it put dealers at risk for negative customer service reviews, but it can also drastically affect their chance of being profitable because existing clients are up to 70% more likely to make a purchase. When lead generation is slow, salespeople can turn things around by focusing on dealership customer retention efforts.

Not sure where to start? Here are 10 dealership customer retention strategies car buyers respond to best.

dealership customer retention

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Ty W.
Ty W.

Ty was born and raised in the automotive world. He's an enthusiastic expert who writes exquisite content about cars, automotive sales, and dealership best practices. When not writing for AutoRaptor, you'll find Ty on the golf course.