AutoRaptor vs DriveCentric CRM: Which Automotive CRM Helps Your Dealership Sell More?

Side-by-side feature comparison to help you choose the right dealership CRM for your sales team.

Choosing Between AutoRaptor and DriveCentric CRM? Start Here.

DriveCentric provides a comprehensive CRM bundled with DMS, digital retail, and service operations under its augmented platform. But if your priority is an AI-powered, automotive CRM built for speed, mobile-first workflows, and embedded AI, AutoRaptor may be a better fit.

This comparison breaks down key differences in automation, AI efficiency, mobile sales tools, and usability, helping you choose the platform that best supports your sales culture and dealership goals.

AutoRaptor

Built-in AI Sales Assistant within a standalone CRM that qualifies leads, messages prospects, and schedules appointments in real time.
Native mobile app with VIN/license scanning, Up Sheets, messaging, and workflow task support.
Streamlined automation optimized for speed, minimal setup, and dealer usability.
Native desking with real-time payment penciling: Build and compare multiple deal scenarios instantly by adjusting price, term, APR, cash down, trade, rebates, and roll-ins. Supports both shop-by-vehicle and shop-by-payment workflows. Save, print, and push deals directly to your DMS.
Streamlined automation optimized for speed, minimal setup, and dealer usability.

DriveCentric

CRM sits within a broader DMS/retail stack; AI tends to focus on campaign triggers over conversational follow-up.
Mobile tools support retail workflows and messaging but are less optimized for lot-based lead capture.
More complex onboarding and heavier architecture due to being part of a full retail ecosystem.

Why Dealerships Choose AutoRaptor

Built-in AI Sales Assistant = faster follow-ups without adding headcount
Deeper mobile features = more sales closed on the lot
Stronger integrations = fewer tools, more time saved
Personal onboarding and training = easier switch, better adoption

Best

AutoRaptor
DriveCentric

Questions	Best AutoRaptor	DriveCentric
Questions	Questions	$3999 /year	$3999 /year
What kind of automation tools do they offer?	Custom action plans to close each deal, automated communication and tasks, and retention workflows	AI-powered Augmented Marketing automates follow-ups, broadcast campaigns, and lifecycle outreach to maintain consistent contact.
Does the CRM use AI or smart features?	Yes, AI Sales Assistant within the CRM and any lead source; supports automated follow-up, lead re-engagement, appointment scheduling, and trade ins	Yes, DriveCentric’s Genius AI automates customer engagement, predictive alerts, and behavior-based follow-up.
How does AI help with follow-ups and lead engagement?	AI automatically responds to leads via website chat email, or text, qualifies them, and routes hot leads to your team, ensuring faster engagement without added workload.	Offers buyer behavior insights, automated messaging triggers, and pipelined equity outreach; includes video, chat, and Live Rooms.
Can AI help improve team performance?	Yes. AutoRaptor’s AI provides sales call transcription, keyword search, and sentiment analysis to help managers coach smarter.	Limited team performance tools; focuses more on campaign performance and real-time reporting.
Does it have an AI Voice Agent?	Built-in AI Voice Agent: Automatically answers inbound calls and qualifies leads, books appointments, answers FAQs, and logs activity the recorded call and transcript in the CRM, and ensures no opportunity is missed, 24/7.	Limited / Add-on. AI features focused primarily on SMS and workflow automation.
What website tools or capabilities are included?	Offers a full, built-in website builder designed specifically for dealerships. Includes customizable templates, inventory listings, trade-in tools, customer forms, and real-time CRM integration. AutoRaptor handles domain, hosting, SEO, and ongoing updates all in one package.	Does not include a built-in website builder. Instead, DriveCentric offers DirectChat, a chat tool that integrates with your existing dealership site, enabling real-time messaging from site visitors directly into the CRM. No website design or hosting is offered.
How does each CRM handle lead management?	Streamlined lead tracking with smart filters, task automation, and pipeline views	Robust CRM within a broader retail suite; includes lead capture from multiple OEM/portal sources and equity mining.
How can my team communicate with leads?	AI SMS/MMS texting, one-click calling, recording/transcription, and email campaigns with templates and analytics	Multi-channel support via SMS, email, Facebook Messenger, video, and integrated service alerts.
Is there a mobile app and what can it do?	Yes, full-featured iOS/Android app with VIN/license scanning, Up Sheets, and texting	Mobile-enabled CRM and Live Rooms; messaging and reminders designed for retail workflows.
Can it help me structure deals and quotes (desking)?	Native desking with real-time payment penciling: Build and compare multiple deal scenarios instantly by adjusting price, term, APR, cash down, trade, rebates, and roll-ins. Supports both shop-by-vehicle and shop-by-payment workflows. Save, print, and push deals directly to your DMS.	Limited. Payment tools available, but not a full CRM-native desking workflow.
Does the CRM include credit pulls and compliance tools?	Deep integration with 700Credit	Yes, credit pulls, automated adverse action notices, and TCPA compliance features within platform.
How is inventory managed and displayed?	Managed in app and syncs with inventory tools and websites via integrations	Web-like inventory control with JD Power data, filters, valuation tools and integrated display.
What kind of reports or dashboards are available?	Sales dashboards with lead source reporting, team performance, and reminders	Robust real-time reporting with over 300 pre-built analytics including campaign tracking and AI insights.
What integrations are supported?	80+ integrations (DMS, credit tools, websites, vehicle history, ad platforms)	Deep integration with OEM platforms, DMS, marketing tools, VINCUE, Urban Science, built for scale..
What does it cost?	Custom pricing for any dealership	Enterprise-tier pricing with quotes. Typical CRM starts around $185/user.
Is there a free trial?	No, but live demo is available	No public trial, but demos and onboarding assistance offered.
Which type of dealership is it best suited for?	Small to large independent dealerships looking for CRM efficiency and automation	Multi-rooftop franchise or digitally mature dealerships using full retail stack.
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Key Questions

How easy is AutoRaptor to use?

AutoRaptor was built for fast-moving sales teams. Salespeople adopt it in under a week with AutoRaptor’s dedicated customer success team that offers unlimited training sessions.

What does AutoRaptor’s mobile app do?

AutoRaptor’s mobile app allows you to take AutoRaptor CRM on the road with the exact features available in the CRM plus license & VIN scanning, instant texting, and lead capture on the lot.

How does AutoRaptor handle follow-ups and communication?

AutoRaptor automates follow-ups with action plans, reminders, and templates across SMS, MMS, and email.

Does AutoRaptor include AI?

AutoRaptor includes an AI Sales Assistant that instantly responds to new leads, qualifies them, and books appointments.

What integrations does AutoRaptor support?

AutoRaptor supports over 80 integrations including DMS, credit, inventory, and digital retail tools.

Thinking of switching or upgrading your CRM?

Book a live demo to see how AutoRaptor compares to DriveCentric CRM. Ideal for dealerships focused on sales velocity, AI-driven follow-up, and simplicity.

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