AutoRaptor Connect Is the Dealership Phone System That Lives in Your CRM

AutoRaptor Connect currently handles inbound calls to your dealership's main phone line. When your team needs to call a customer back, they can select the number in the Call Log, which opens the dialer on their own phone.

Yes. You can forward your existing number to AutoRaptor Connect, port it to AutoRaptor, or get a new number through us. Forwarding may need your current carrier to turn it on at their end. Porting involves your carrier and a planned cutover window. Our Customer Success team will help you choose the right path.

Our Customer Success team configures your number, call flow, business hours, and fallback routes, then places a live test call to check every route before you go live. Timing depends on your number path. Forwarding or a new number is usually the quickest, and porting takes longer because it involves your current carrier. We'll confirm your timeline during onboarding.

No new desk phones are required. AutoRaptor Connect routes calls to phone numbers your team already uses, like your sales desk line or a teammate's cell. Each teammate verifies their phone number in AutoRaptor before it can receive routed calls. Depending on your setup, your current carrier may also need to apply call forwarding.

Every call to your main line shows up in the Call Log with the caller, routing path, status, and duration, plus a recording link when one is available. If the caller matches an existing Up Sheet, you'll see it right in the log. For new callers, your team can create an Up Sheet from the call entry, with the caller's number already filled in.

You choose a fallback for every route, such as voicemail, so unanswered calls still go somewhere. In the Call Log, your team can filter to calls that need a callback, call the customer from their own phone, record the outcome, and mark the call closed.