Auto Raptor is very user friendly. It’s very straightforward and easy to use. When I have questions, it is very easy to get answers from their awesome customer service reps. I do have one thing that I would like to be able to do while using the system… When setting appointments and scheduling, I would LOVE to be able to have a reminder or a pop up for future events. Add this feature and you get a 10 out of 10 from me.